📋 1. Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

• Personal Information: Your name, email address, phone number, and delivery address
• Payment Information: Order amount and payment method (we do not store full card details)
• Device Information: IP address, browser type, and pages visited on our site
• Order History: Products purchased, order dates, and delivery preferences

⚙️ 2. How We Use Your Information

We use your personal information for the following purposes:

• To process and deliver your orders across Pakistan
• To send order confirmations, shipping updates, and invoices
• To respond to your customer service queries
• To improve our website, products, and shopping experience
• To send promotional offers and new arrivals (only if you have opted in)
• To prevent fraud and ensure the security of transactions

🤝 3. Sharing of Information

Toys World Planet does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited cases:

• Delivery Partners: We share your name, address, and phone number with our courier partners (e.g. TCS, Leopards, M&P) to fulfill your order
• Payment Processors: Secure payment gateways to process transactions
• Legal Requirements: If required by law or government authorities in Pakistan

🍪 4. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your cart, preferences, and login session. You can disable cookies in your browser settings, though this may affect some features of the website.

🔐 5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to keep your data safe during transmission.

👶 6. Children's Privacy

While our products are designed for children, our website services are intended for adults (parents and guardians). We do not knowingly collect personal information from children under the age of 13 without parental consent.

✅ 7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your account and personal data
• Unsubscribe from our marketing emails at any time

📝 8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.